Returns & Exchanges

At MooGoo, we want you to love your skin and your products, which is why we offer a 30-day satisfaction guarantee on all orders. If a product isn't right for your skin type, we are happy to assist with a return or exchange to ensure you find the perfect match.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via our online portal or email with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postage location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.